2020 An introduction to user research

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Academic unit or major
Graduate major in Technology and Innovation Management
Instructor(s)
Sugihara Taro 
Class Format
Lecture    (ZOOM)
Media-enhanced courses
Day/Period(Room No.)
Sat7-8(CIC913)  
Group
-
Course number
TIM.A412
Credits
1
Academic year
2020
Offered quarter
1Q
Syllabus updated
2020/9/18
Lecture notes updated
-
Language used
Japanese
Access Index

Course description and aims

This lecture provides an overview of user characteristics that focuses on individuals (physiology, personality, etc.), behaviors in society, and behaviors against immature technologies. This also aims to deepen the understanding of the user's behaviors and social scientific data regarding them.

Student learning outcomes

The aims of this lecture are:
1. to grasp the characteristics of ICT use,
2. to grasp the behavior and cognition against handling for artifacts and information,
3. to grasp the overview of metrics for user research.

Keywords

user research, user experience, human-centered design

Competencies that will be developed

Specialist skills Intercultural skills Communication skills Critical thinking skills Practical and/or problem-solving skills

Class flow

Learning the topic in each class and deepen the understanding by a report at the last class.

Course schedule/Required learning

  Course schedule Required learning
Class 1 Introduction Understanding the overview of this lecture.
Class 2 User characteristics as an individual 1 (sensation) Understanding the user characteristics from the point of sensation.
Class 3 User characteristics as an individual 2 (cognition) Understanding the user characteristics from the point of cognition.
Class 4 User characteristics in society 1 Understanding the user characteristics from the point of behavior in society.
Class 5 User characteristics in society 2 Understanding the user characteristics from the point of behavior in society.
Class 6 User characteristics in society 3 Understanding the user characteristics from the point of behavior in society, on the basis of cases.
Class 7 user experience and human-centered design Understanding the concept of user experience and human-centered design as the methodology with the user-research-based solution.

Out-of-Class Study Time (Preparation and Review)

To enhance effective learning, students are encouraged to spend approximately 100 minutes preparing for class and another 100 minutes reviewing class content afterwards (including assignments) for each class.
They should do so by referring to textbooks and other course material.

Textbook(s)

Not assigned.

Reference books, course materials, etc.

Not assigned.

Assessment criteria and methods

Contribution to the class: 30%, report: 70%

Related courses

  • TIM.B531 : Management of Information and Knowledge I
  • TIM.B522 : Information and Communication Technology for Organizational Strategy II
  • TIM.C517 : Information and Service Science for Social System II
  • TIM.A513 : Study design in user research

Prerequisites (i.e., required knowledge, skills, courses, etc.)

None.

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