▶Japanese
Post to SNS
- Home
- > School of Engineering
- > Graduate major in Engineering Sciences and Design
- > User Interview Theory and Practice
- School of Science
-
School of Engineering
- Undergraduate major in Mechanical Engineering
- Undergraduate major in Systems and Control Engineering
- Undergraduate major in Electrical and Electronic Engineering
- Undergraduate major in Information and Communications Engineering
- Undergraduate major in Industrial Engineering and Economics
- Common courses
- School of Materials and Chemical Technology
- School of Computing
- School of Life Science and Technology
- School of Environment and Society
- 工学院，物質理工学院，環境・社会理工学院共通科目
- Liberal arts and basic science courses
- First-Year Courses
- School of Science
- School of Engineering
- School of Materials and Chemical Technology
- School of Computing
- School of Life Science and Technology
-
School of Environment and Society
- Department of Architecture and Building Engineering
- Department of Civil and Environmental Engineering
- Department of Transdisciplinary Science and Engineering
- Department of Social and Human Sciences
- Department of Innovation Science
- Graduate major in Technology and Innovation Management
- Common courses
- Liberal arts and basic science courses
- Academic unit or major
- Graduate major in Engineering Sciences and Design
- Instructor(s)
- Saijo Miki
- Class Format
- Exercise (Face-to-face)
- Media-enhanced courses
- Day/Period(Room No.)
- Tue3-4(EEI棟1階（北3号館）イノベーションホール)
- Group
- -
- Course number
- ESD.E406
- Credits
- 1
- Academic year
- 2023
- Offered quarter
- 2Q
- Syllabus updated
- 2023/3/20
- Lecture notes updated
- -
- Language used
- Japanese
- Access Index
-
Course description and aims
For empathy between users and engineers, the starting point for design thinking prototyping, engineers need to be equipped with interview techniques to help users verbalize their thoughts and feelings.
In order to cultivate such abilities, in this lecture we will learn the theory and practice of interview techniques that employ the concept of discourse management.
Student learning outcomes
Understand the principles of dialogue and discourse management. Write an interview flow that suits your purpose. Execute a semi-structured interview. Understand how to draw insights based on interview sheets.
Keywords
dialogue, semi-structured interview, insight, empathy
Competencies that will be developed
| Specialist skills | ✔ Intercultural skills | ✔ Communication skills | Critical thinking skills | ✔ Practical and/or problem-solving skills |
Class flow
In the first half of the course, you will learn about the basic idea of dialogue, how to conduct interviews that both you and the counter part have find something new, and how to incorporate the insight you get in interview into design thinking.
In the second half, we will divide the students into several groups, set an interview theme for each group, actually let them interview. Through creation of interview flow, transcription of interview and getting insights from raw data, students will learn interview techniques and data compilation by setting up an assignment in each lesson and providing feedback in the next lesson.
Course schedule/Required learning
| Course schedule | Required learning | |
|---|---|---|
| Class 1 | Principle of dialogue and discourse management | By instruction in the class |
| Class 2 | Theory and practice of semi-structured interview | |
| Class 3 | Interview plan and implementation | |
| Class 4 | Guidance for interview flow and data structure | |
| Class 5 | Group Interview 1 | |
| Class 6 | Group Interview 2 | |
| Class 7 | Presentation and Feedback |
Out-of-Class Study Time (Preparation and Review)
To enhance effective learning, students are encouraged to spend approximately 100 minutes preparing for class and another 100 minutes reviewing class content afterwards (including assignments) for each class.
They should do so by referring to textbooks and other course material.
Textbook(s)
nothing in particular.
Reference books, course materials, etc.
Communication design Miki Saijo Kuroshio Shuppan
Assessment criteria and methods
Presentation of interview assignment, Final report
Related courses
- ESD.A401 ： Engineering Design Challenge
- ESD.B401 ： Engineering Design Advanced
- ESD.C404 ： Communication Design: Theory & Practice
Prerequisites (i.e., required knowledge, skills, courses, etc.)
Non required.
